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What is a performance gap? (And how can you close it.)

by Jon Malpass on July 18, 2018

The performance gap is one of the simplest but most overlooked business concepts out there. Miss it, and you could be putting the very survival of your company at risk.

Simply put, a performance gap is the difference between intended and actual performance. This can happen at any level of the organization. For example there can be a performance gap with one particular salesperson who doesn't hit their target, with an entire sales team who falls short of the goal, or with the sales process itself not responding promptly to requests.

Performance gaps are a real problem and you'll need to bridge them if you want to stay profitable long after the competition has come and gone. Let’s take a look at a few common causes for performance gaps and how to avoid them altogether.

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How the Right System Can Identify Poor Performance

by John Courtney on July 17, 2018

Did you know that managers spend about 17% of their time working with low performers? Yes, you read that right. Your managers spend almost 1 day of each week dealing with poor performance. When you take a deep look at it, these poor performers are costing your company a lot.

When your company has many departments and businesses processes, it won't be easy. But, tracking poor performance in your business isn't impossible.

It doesn't matter how big or small your company is. The best way to do this is by using the right employment performance management system.

Still, think we're barking at the wrong tree? We're going to show you how using the right system will help you identify low performance.

Read on to learn how!

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3 Examples of Performance Management Processes (to inspire your next review cycle)

by John Courtney on July 12, 2018

There is a large body of online content offering general tips and guidelines on performance management. And sure, they can be helpful. But they can also be a bit...one-size-fits-all.

Performance management should be unique to the needs of your organization. Rather than speaking in broad terms about what makes for a great performance management process, let’s take a deeper look at three examples (extreme examples) of performance review processes, and the management strategies that support them.

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What Is Continuous Feedback? (And do you really need it?)

by Ben Hastings on July 3, 2018

If you’ve gone anywhere near the HR echo chamber, you’ve probably (perhaps even unconsciously) internalized the fact that feedback should be continuous.

The case for continuous feedback is grounded in solid data. For example, a 2015 Robert Half survey shows that just over half of employees want at least quarterly discussions about their career path and growth prospects.

In another survey, Deloitte found that 90% of companies that revamped their performance management model — usually to one featuring more regular feedback — saw improved employee engagement.

Clearly continuous feedback is the real deal. Yet, amid all the buzz, it’s easy to lose track of what continuous feedback actually is and whether or not it makes sense for your organization.

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A Beginner's Guide to Performance Management Software

by John Courtney on July 2, 2018

In business, performance is everything. If your employees are not performing at the highest level possible, your organization's productivity will plummet. And your profits will tank.

If you fail to take effective action, you just may end up going out of business.

Tracking the performance of your company is what will allow you to grow and succeed. But, to do so, you need the right software and systems. We've compiled a beginner's guide to performance management software to help you out.

Let's get started!

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Heuristics in Performance Management

by John Courtney on June 26, 2018

Ever since the HR world woke up to the idea that the workplace is dependent on humans and not red tape, the idea of using behavioral insights to guide business decision-making has been gaining traction.

Behavioral economics is one of those HR "trends" that we know is important, we just don't know how...exactly. We're going to take a closer look at one of the main principles of behavioral economics to get a firm handle on how it might be helping or hurting.

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Our blog is chock full of insights for HR professionals on performance management best practices, achieving goals, boosting productivity, and increasing engagement. 

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