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John Courtney

John runs Demand Generation at PerformYard. He loves process and [adj] [verb] [modifier].


Author's Posts

Should Employees Score Their Managers? (Googlers Do)

by John Courtney on March 22, 2018

The idea of upward feedback, or employees giving managers feedback, is on an upward trend. And how do we know it's an upward trend? Because Google's doing it.

Google releases a 15-question/statement, mostly quantitative survey asking employees to rate their bosses. They base their questions on the eight factors they’ve seen consistently in their mostly highly effective managers — things like being a good coach, taking a personal interest, and being a good communicator and listener.

That might sound fitting for a company whose slogan is "Don't be evil", but does it make sense for everyone?

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5 Personalities in Every Team (and How to Coach Them)

by John Courtney on March 14, 2018

If you’ve ever received career counseling, you’re no stranger to the many personality tests out there. At this point, it feels harder to avoid the Myers-Briggs than to take it.

And actually, that makes sense. Humans naturally want to build patterns out of the information we take in, in order to make faster, easier decisions about how to adapt and thrive in our environments.

If you're looking for ways to help your people adapt and thrive in your shared work environment, it can definitely help to know a few things about who they are and how they tick.

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Want Great Employees? Give them Great Jobs.

by John Courtney on March 8, 2018

We've all met the star performer who resigned shortly after being promoted.

For most of us, we see situations like this as wasted potential or a massive missed opportunity (and yes, it is both those things), but the truth is managing a team involves a very different set of skills than being an individual contributor — and just because a specific role or promotion is considered the gold star of workplace opportunities, doesn't mean it's right for everyone.

Same goes for the employee with a stellar skill set who's walking around the office with eyes glazed over. If you're ready to make your employees feel switched on — even proud — to work for you, consider letting them decide what job is best for them. Not the other way around.

For most organizations, that's going to require a major change in thinking. But companies like Facebook, Walmart and Managed by Q are already making the shift and reporting big returns in terms of happier, more loyal employees and a healthier bottom line.

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Does HR do enough to train managers?

by John Courtney on March 1, 2018

Picture this.

You just moved one of your best employees into a management role. As an employee they were smart, savvy, and socially skilled — but now they’re stressed and struggling, and so is their team.

You're six months in and the promotion is starting to look like a bad decision.

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11 Award-winning Company Cultures with a Style that's All Their Own

by John Courtney on February 27, 2018

Company culture can be a tough thing to nail.

While it's always tempting to play follow-the-leader, it's tough to copy/paste something as unique and fluid as culture. Developing a strong corporate culture is more a matter of finding the right focus for your business — but a little inspiration never hurts.

Here are 11 leading companies who built unique working cultures from the ground-up.

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Employee motivation vs. employee determination: Is there a difference and does it matter?

by John Courtney on February 14, 2018

“I’m motivated” versus “I’m determined”.

In a lot of conversations, you could probably say either sentence and get the same idea across.

Yet, there is a difference. To put it in the words of executive coach Jamie Douraghy, “Motivation is what gets you started. Determination is what helps you finish what you started.”

If we’re determined to do something we’ll stay on it, even after that initial motivation disappears. For most c-level and HR leaders, that's exactly the kind of drive you dream of seeing in your employees.

So why does the highly motivated, truly determined employee seem so elusive?

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